Doing It Right diving incorporates a total system of gear selection and management. Beyond buoyancy systems, consider how you can streamline or improve your gear with the right dry suit accessory, attachment hardware, or stage or primary regulator hose kit:

• Dry Suit Inflation
• Dry/Wet Suit Pockets
• Gator Wraps
• Overboard Discharge
• Spring Heel Straps
• Regulator Hose Kits
• Fill Whips
• Stage Rigging Kits
• Tank Marking Decals
• Attachment Hardware
• Super Cam Buckles
• Mask
• Knife
• Gear Bag
• T-Shirts
• Hats

DIR Information Network > Warranty Information

Halcyon's Warranty Information

Halcyon offers the original purchaser a one-year manufacturer’s warranty against material and workmanship defects on all of its products. Beyond this standard coverage, Halcyon also offers the original purchaser two separate lifetime warranties, one covering all RF-welded seams used in the construction of MC bladders, surface signaling and lift devices, and the second covering Halcyon’s Explorer and Proteus light canisters. In order to maintain both the one-year manufacturer’s warranty and the lifetime warranty (where applicable), the original purchaser must retain their sales receipt.

Certain items, such as NiMH and SLA batteries, are covered by a 90-day conditional warranty that commences on the date of customer purchase. Following Halcyon’s recommended use and service guidelines provided in the manuals is essential in extending the practical lifetime of expendable items such as batteries and light bulbs.

Halcyon provides an owner’s manual with key products when they ship from the factory. Customers should become familiar with the manuals. Following the directions in these manuals will ensure a lengthy service life while maintaining peak performance.

The Halcyon warranty is a global warranty. As long as you have a valid sales receipt from an authorized Halcyon dealer, the warranty extends to all countries and shops, regardless of where the item was purchased. Any authorized Halcyon dealer can handle warranty returns to the factory with a valid receipt.

Unauthorized modifications/repairs, negligence, accidental damage, commercial use, or abuse are not covered by the warranty. Floods, leaks, punctures, and broken bulbs etc., are not covered by the warranty unless they are the direct result of a material or workmanship defect.

The Halcyon Warranty

All warranty requests must be accompanied by proof of original purchase from an Authorized Halcyon Dealer.

HALCYON warrants, to the original purchaser only, that HALCYON’s primary and video lighting systems will be free of defects in materials and/or craftsmanship under normal diving use for one year from the date of purchase, provided proper care is performed on all materials as described within this manual. Should your HALCYON light prove to be defective for any reason (other than those listed in the limitations section below) it will be repaired or replaced (at Halcyon’s discretion) free of charge excluding shipping and handling charges. HALCYON Apollo, Explorer, and Proteus canisters carry a lifetime warranty, to the original purchaser only, under normal diving use and provided proper care is performed as described within this manual. All correspondence concerning this warranty must be accompanied by a copy of the original sales receipt. Repair or replacement is HALCYON’s only responsibility and your only remedy under this warranty. Contact HALCYON at techservices@halcyon.net before sending any products back to the manufacturer.

HALCYON MANUFACTURING DISCLAIMS AND EXCLUDES ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES IN THE U.S. AND CERTAIN FOREIGN COUNTRIES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.

The following restrictions apply to this warranty:

1. Warranty does not cover damage from accident, abuse, battery leakage, tampering, or lack of proper care and maintenance.
2. Warranty does not extend to batteries or light bulbs. Halcyon NiMH and SLA battery packs carry a 90-day conditional warranty, starting at the date of original purchase.
3. Modifications or repair by anyone other than an authorized Halcyon service agent will void the warranty.
4. This warranty does not extend to products whose serial number has been altered, removed, or intentionally defaced.
5. Cosmetic damage, such as scratches, fraying, and nicks are not covered by this warranty.
6. This warranty does not extend to equipment used for rental, commercial, governmental or military purposes.
7. This warranty covers products purchased in the United States. For warranties that may apply elsewhere, please contact your local representative.
8. Failure to meet any of the above requirements will render the warranty null and void.

DIR Information Network > Tech Services FAQ